Nokia CEO 回應港澳地區Lumia 920 預購禮品問題 , 澳門 Nokia 專門店預購送無線充電器!! - SAY討論區

Dear Mr. Elop,

Greetings from Hong Kong & Macau’s Nokia fans!

My name is Roid Ip, and I am currently working as a part-time editor for “We Love Windows Phone.HK" (a website sharing news and articles to Hong Kong & Macau’s Windows phone lovers). I am hereby representing the noise from Nokia fans of HK and Macau regions, so as to extend some sincere feedback regarding our purchasing experience of the new-released Windows Phone "Lumia 920″ .

Early in September, as we were thrilled by the amazing features of “Lumia 920″, a huge group of people here already paid close attention to it and expected for 920′s coming. Finally, after 2 months, Lumia 920 is announced to be in store for HK and Macau by early December.   During these 2 months of anticipation, fans here kept reading articles of Lumia 920, and recognized that overseas fans who purchased 920 (in countries like US, Vietnam) would receive “wireless charger", “Monster purity headphone" etc. as pre- or post-order gifts.  This generous arrangement was also exposed to HK & Macau fans, and that’s why we fans here also expected to be treated in similiar ways.

Nevertheless, when recently we did our pre-order for Lumia 920 in HK and Macau Nokia stores, we were informed that no gifts would be rewarded. Such disappointing arrangement did make us frustrated as we have been waiting 920 for so long, seeing other countries’ fans been enjoying it much earlier than we do, seeing they have more color choices than we do (we have only three choices: black, white, yellow), and seeing they would freely be rewarded with pre- or post-order gifts, unlike how we would be treated.

I have been using Nokia phones since 18 years old, and I have been experiencing models include 5210, 8210, 8250, 8310, 6210, E66, N8, Lumia 610, 710  and 800. All of them did impress me and my family, and that’s why at this moment, me, my wife, my parents and my parents-in-law are applying NokiaWindows Phones in our life. As a huge fan for Nokia products and an editor sharing Windows Phones’ news to Asian fans, I wish the above feedback could be useful to you. Please kindly take it for your consideration, and don’t forget in Hong Kong and Macau there are still a huge group of Nokia fans, who would highly appreciate if we could be treated fairly for buying Lumia 920, in the way how other countries’s fans have been treated.

Thank you for your kind attention and consideration on this matter.

Yours sincerely,

Roid